Dental Practices
Round the Clock Monitoring of Every Chair, Every Location, Every Night.
The practice closes at five. Attackers do not. Our security operations center watches the workstations, accounts and network behind your patient records around the clock, and acts on what it sees.
For dental practices and DSOs that hold patient records and have no security team of their own.
Managed Security Monitoring (MDR and SOC) for Dental Practices
What Does a SOC Watch in a Dental Practice?
Everything that touches patient data: chairside and front desk workstations, imaging workstations, the practice management server, Microsoft 365 accounts and the office network. A managed SIEM and MDR service collects logs and alerts from all of them, and analysts investigate what looks wrong and act on it, such as isolating a device, disabling an account or stopping a process.
Does the HIPAA Security Rule Expect Activity to Be Reviewed?
Yes. It requires audit controls that record and examine activity in systems containing electronic protected health information (45 CFR 164.312(b)), and procedures to regularly review records of system activity such as audit logs and access reports (45 CFR 164.308(a)(1)(ii)(D)). Logs nobody reads do not meet that intent. Monitoring puts people behind the review, and our reports show what was seen and what was done.
How those requirements apply to your practice is part of your own risk analysis; confirm the specifics with your compliance advisor.
Why Does Monitoring Matter More for a DSO?
Because several locations means several networks, many more accounts and more ways in, often with no one at a given office who would notice an odd sign-in. One SOC watching every location sees a pattern across offices that no single office manager could.
What Happens When There Is an Incident?
You hear from us, and the response has already started. The Security Rule requires a practice to identify and respond to security incidents, mitigate harmful effects where practicable and document them (45 CFR 164.308(a)(6)(ii)), so your incident response plan is formalized ahead of time and the documentation is kept as the response runs. At Limberakis Dental, a live phishing attempt was contained in 30 minutes, as published in the case study.
What Is Included
6 PARTS24/7 SOC Monitoring
Logs and alerts from every workstation, account and network, watched around the clock.
Managed Detection and Response
Analysts who investigate and act, not just forward an alert to the office manager.
Incident Response
A formal plan, and a team that runs it with the practice.
Threat Detection on Accounts
Suspicious sign-ins and mailbox rules flagged and acted on.
Reporting
What we saw and what we did, in plain language the practice can keep.
Ransomware and Phishing Defense
Detection tuned to the attacks small practices see most.
How Managed Security Monitoring (MDR and SOC) Works for Every Client
Frequently Asked Questions
4 QUESTIONSIs the monitoring really around the clock for a dental office?
Yes. The SOC monitoring is 24/7, including nights, weekends and holidays, when the practice is closed and nobody is at a desk.
Will we hear about every alert?
No. Most alerts are investigated and closed by our team. You get a report of what we saw and a call when a decision is yours.
Does monitoring help with HIPAA audit controls?
It supports them. The Security Rule requires audit controls and regular review of system activity records (45 CFR 164.312(b) and 164.308(a)(1)(ii)(D)). Monitoring and its reports are one way to carry out that review; how it fits your practice belongs in your risk analysis.
Is monitoring enough on its own?
No. It works on top of the basics: multi-factor authentication, endpoint protection, patching, tested backups and trained staff.
More for Dental Practices
Managed IT and Help Desk
Unlimited remote support, monitoring and maintenance at a fixed monthly cost.
Microsoft 365 and Email Security
Microsoft 365 set up, secured and run, with email protection against phishing and spoofing.
Backup and Ransomware Recovery
Encrypted, off-site backups that are tested, and a plan to restore the business after an attack.
Virtual CISO (vCISO)
Senior security leadership, a roadmap and governance, without a full-time hire.
Dental Practices
Managed IT, managed security and HIPAA compliance management for dental practices and DSOs.
Talk Through Your Practice's Security.
Pick a time. Tell us how many locations and workstations hold patient records.
Looking for CMMC? Our Compliance Division, Capital Cyber Compliance, delivers it.
Under 25 people? Apply for an in-kind cybersecurity grant from Cyber Grants Alliance, a nonprofit. No cost to you.