Auto Repair Shops and Auto Groups
Ransomware Should Cost the Shop an Afternoon, Not a Week of Idle Bays.
A shop runs on customer records, vehicle history and open work orders. We back them up off-site, encrypted and tested, and plan the restore before you need it.
For shops where the day ends when the shop management software stops opening.
Backup and Ransomware Recovery for Auto Repair Shops and Auto Groups
What Does a Shop Lose When the Data Is Gone?
Open work orders, estimates waiting for approval, customer contact details, vehicle service history and the records that tell a returning customer you know their car. Without them, the front counter starts from paper and memory.
What Gets Backed Up, and Where Does It Go?
The important digital assets your shop depends on: servers or key workstations that hold local data, cloud mailboxes and shared files. Backups are encrypted and stored off-site, with daily backups and restore options, so a failed disk or ransomware on the shop network does not take the copy with it.
Many shop management systems are cloud based. We help you work out which data lives with the vendor and which lives in your shop, and back up the part that is yours to protect.
How Do You Know the Restore Works?
We test restores and validate recovery procedures, so the first restore is not during an emergency. A failed or stalled backup job raises a ticket to our team.
What Is the Plan When Ransomware Hits One Location?
Picture a group where one store's front counter computer is infected on a Saturday. The incident response plan says who to call and what to unplug. We contain it, check the other locations, and restore from a clean copy. Endpoint detection and response, application allow-listing and patching sit in front of the backups to make that day less likely.
What Is Included
6 PARTSOff-Site Encrypted Backups
Key data encrypted and stored away from the shop.
Cloud Mailbox and File Backup
Microsoft 365 mail and files included in the backup plan.
Tested Restores
Restores tested and recovery procedures validated.
Backup Monitoring
Every failed job raises a ticket to our team.
Ransomware Protection
EDR, allow-listing and patching in front of the backups.
Incident Response Plan
A written plan, so the first hour of an incident is not improvised.
Frequently Asked Questions
4 QUESTIONSOur shop software is in the cloud. Do we still need backups?
Often yes. The vendor protects their platform, but your mailboxes, shared files and any local data are yours to protect. We help you sort out which is which.
How often are backups taken?
Daily as a baseline, and more often for systems that change constantly. We scope it around how much work you can afford to lose.
Will backups help with our cyber insurance?
Insurers commonly ask about backups and recovery. We verify the controls and prepare documentation as part of cyber insurance readiness.
Is a drive plugged into the office computer enough?
Usually not. A drive that stays connected can be encrypted along with everything else. An off-site, encrypted, tested copy is the standard to aim for.
More for Auto Repair Shops and Auto Groups
Managed IT and Help Desk
Unlimited remote support, monitoring and maintenance at a fixed monthly cost.
Managed IT and Help Desk for Auto Repair Shops and Auto Groups
Microsoft 365 and Email Security
Microsoft 365 set up, secured and run, with email protection against phishing and spoofing.
Microsoft 365 and Email Security for Auto Repair Shops and Auto Groups
Managed Security Monitoring (MDR and SOC)
Round the clock monitoring, detection and response from a security operations center.
Managed Security Monitoring (MDR and SOC) for Auto Repair Shops and Auto Groups
Virtual CISO (vCISO)
Senior security leadership, a roadmap and governance, without a full-time hire.
Auto Repair Shops and Auto Groups
Managed IT, networks and security for repair shops and multi-location auto groups.
Talk Through Your Shop's Backups.
Pick a time. Tell us what the shop cannot run without.
Looking for CMMC? Our Compliance Division, Capital Cyber Compliance, delivers it.
Under 25 people? Apply for an in-kind cybersecurity grant from Cyber Grants Alliance, a nonprofit. No cost to you.