Auto Repair Shops and Auto Groups
A Fake Parts Invoice Should Die in the Inbox, Not Get Paid.
Shops pay vendors by email all week. We run your Microsoft 365 and the protection around it, so a convincing invoice or a changed bank detail gets checked before money moves. Capital Cyber, based in Leesburg, Virginia, provides Microsoft 365 and Email Security for auto repair shops and auto groups and works on-site across Northern Virginia.
For shop owners and managers who run estimates, parts orders and payroll from Outlook.
Microsoft 365 and Email Security for Auto Repair Shops and Auto Groups
How Does Invoice and Parts-Vendor Payment Fraud Work Against a Shop?
An attacker gets into or imitates an email account, then sends a message that looks like it came from a parts supplier, a landlord or a tire distributor: our bank details have changed, please pay this invoice here. The email matches a real order, so it looks routine.
A shop that pays many vendors is a good target because invoices arrive constantly and the person paying them is also on the phone with a customer. The fix is partly technical and partly a rule everyone follows.
What Is the Written Procedure for Changed Payment Details?
Any change to where money goes is confirmed by a call to a number you already had on file, never a number from the email, and by a second person before payment. We help you write that down in one page and put it where the person paying invoices will see it.
What Protects the Mailboxes Themselves?
Multi-factor authentication on every email account, so a stolen password alone does not open the inbox. Email and web filtering that block known phishing and malware. Anti-spoofing settings for your domain, so it is harder for someone to send mail that looks like it came from your shop.
Shop email is often a shared mailbox or one owner account used by several people. We move you to an individual account for each person, and nobody works day to day from an administrator account.
Who Watches for a Compromised Account?
Our monitoring flags suspicious sign-ins and hidden mailbox rules, which is how attackers quietly forward your vendor mail. Staff training and phishing simulations cover the person who clicks anyway.
What Is Included
6 PARTSTenant Administration
Users, licenses, mailboxes and file access handled by your managed IT team.
MFA on Every Account
Multi-factor authentication on email and business applications.
Email and Web Filtering
Known phishing and malware blocked before it reaches an inbox or a browser.
Email Authentication
Anti-spoofing settings for your domain, so your shop name is harder to forge.
Least Privilege
Individual accounts for everyone, and no daily work from administrator accounts.
Invoice Fraud Procedure
A written process for verifying payment and bank detail changes.
Frequently Asked Questions
4 QUESTIONSCan you stop fake invoices from reaching us?
Filtering, anti-spoofing and monitoring reduce how many get through, but no filter catches everything. That is why the written verification procedure for payment changes is part of the program.
We use Microsoft 365 already. Is that not enough?
Microsoft provides the tools, but protections like multi-factor authentication, sign-in rules and anti-spoofing settings still have to be turned on, configured and watched. That is the work we do.
Do our service writers need training?
Yes. Security awareness training and phishing simulations help the people who handle email all day, and they are the last control in the chain.
Do you support Google Workspace?
Ask us on the call. This page describes Microsoft 365 because that is what most of our clients run.
More for Auto Repair Shops and Auto Groups
Managed IT and Help Desk
Unlimited remote support, monitoring and maintenance at a fixed monthly cost.
Managed IT and Help Desk for Auto Repair Shops and Auto Groups
Managed Security Monitoring (MDR and SOC)
Round the clock monitoring, detection and response from a security operations center.
Managed Security Monitoring (MDR and SOC) for Auto Repair Shops and Auto Groups
Backup and Ransomware Recovery
Encrypted, off-site backups that are tested, and a plan to restore the business after an attack.
Backup and Ransomware Recovery for Auto Repair Shops and Auto Groups
Virtual CISO (vCISO)
Senior security leadership, a roadmap and governance, without a full-time hire.
Auto Repair Shops and Auto Groups
Managed IT, networks and security for repair shops and multi-location auto groups.
Talk Through Your Shop's Email.
Pick a time. Tell us who pays your parts invoices and how.
Looking for CMMC? Our Compliance Division, Capital Cyber Compliance, delivers it.
Under 25 people? Apply for an in-kind cybersecurity grant from Cyber Grants Alliance, a nonprofit. No cost to you.