Auto Repair Shops and Auto Groups
Someone Is Watching the Shop Network Overnight, Including the Cameras and Guest Wi-Fi.
A repair shop has more connected devices than most owners count. We watch your computers, accounts and network around the clock, and respond when something looks wrong.
For shops and multi-location groups with a payment network, cameras and customers on the Wi-Fi.
Managed Security Monitoring (MDR and SOC) for Auto Repair Shops and Auto Groups
What Is Actually Connected in a Repair Shop?
Service writer and manager computers, bay workstations or tablets, card terminals, a router and firewall, customer Wi-Fi, a camera system with a recorder, and often a printer or two. Each one is a way in if it is left on default settings.
Most of that has no screen anyone checks. A camera recorder or a guest access point can be compromised for weeks without a person at the shop noticing.
How Does Monitoring Treat Payment, Camera and Guest Segments?
Because the network is kept in segments, monitoring can tell the difference between normal and strange for each one. A camera recorder reaching out to an unknown address, or a guest device trying to reach the payment segment, is the kind of event our analysts look for.
Segmentation is set up under network and Wi-Fi management. Monitoring is what notices when something tests the walls.
What Happens at Night or on a Weekend?
Our security operations center collects logs and alerts from your endpoints, cloud accounts and network, and analysts investigate and act: isolating a device, disabling an account, stopping a process. That does not depend on anyone being at the shop.
Will You Tell Me What You Saw?
Yes, in plain language: what we saw, what we did and what needs a decision from you. Multi-location owners get a view across every site, so a pattern at one store is caught before it reaches the next.
What Is Included
5 PARTS24/7 SOC Monitoring
Logs and alerts from cloud, network and endpoints watched around the clock.
Managed Detection and Response
Analysts who investigate and act, not just forward an alert.
Incident Response
A formal plan, and a team that runs it with you.
Threat Detection on Accounts
Suspicious sign-ins and mailbox rules flagged and acted on.
Reporting
What we saw and what we did, in plain language.
How Managed Security Monitoring (MDR and SOC) Works for Every Client
Frequently Asked Questions
4 QUESTIONSIs monitoring enough to protect the shop on its own?
No. Monitoring works best on top of multi-factor authentication, endpoint detection and response, patching, backups and trained staff. Managed security is the program that keeps all of those in place.
Do you monitor our security cameras?
We watch the network the cameras sit on and the segment they are isolated in. Ask us on the call about the camera devices themselves.
Who responds if there is an incident at night?
Our team. The response plan is written ahead of time so everyone knows who decides what.
Does monitoring cover several locations?
Yes. Every location reports to the same place, so one analyst view covers all your shops.
More for Auto Repair Shops and Auto Groups
Managed IT and Help Desk
Unlimited remote support, monitoring and maintenance at a fixed monthly cost.
Managed IT and Help Desk for Auto Repair Shops and Auto Groups
Microsoft 365 and Email Security
Microsoft 365 set up, secured and run, with email protection against phishing and spoofing.
Microsoft 365 and Email Security for Auto Repair Shops and Auto Groups
Backup and Ransomware Recovery
Encrypted, off-site backups that are tested, and a plan to restore the business after an attack.
Backup and Ransomware Recovery for Auto Repair Shops and Auto Groups
Virtual CISO (vCISO)
Senior security leadership, a roadmap and governance, without a full-time hire.
Auto Repair Shops and Auto Groups
Managed IT, networks and security for repair shops and multi-location auto groups.
Talk Through Monitoring for Your Shop.
Pick a time. Tell us what is connected at your locations.
Looking for CMMC? Our Compliance Division, Capital Cyber Compliance, delivers it.
Under 25 people? Apply for an in-kind cybersecurity grant from Cyber Grants Alliance, a nonprofit. No cost to you.